See no COVID, Hear no COVID, Say no COVID

Covid Concerns

  • The safety of our clients and collaborators is our priority. We have always taken care of our guests. They are our family! All the more reason now, we meet and exceed all disinfection and safety protocols. Come with confidence, we are happy to take care of and serve you:

  • We have an access filter, where everyone who enters the hotel must have a temperature below 37 °, disinfect their hands with antibacterial gel and footwear in sanitizing solution. We require that everyone wear a face mask except when seated in the pool area where the open-air bar/restauant serves guests throughout the day. We ask guests to maintain a healthy distance of minimum 1.5 meters at all times.

  • All high contact surfaces throughout the hotel property, such as the reception desk, bar, tables and chairs, doorknobs, restrooms, stair railings, etc. are disinfected at least every 2 hours during the day (often more frequently).

  • In the rooms, at each check-out all curtains are removed and washed with hot water as well as bed and bath linens. The mattress and pillows are spray disinfected and the entire room is fogged with disinfectant and left empty for 1 full day. The next day it is ventilated and thoroughly cleaned.

  • For breakfast, we are no longer offering the buffet, but all dishes are plated and brought from the kitchen to your table. Our included breakfast can be served in-room if you prefer.

  • In the kitchen, crockery and utensils are disinfected with iodine after washing with detergent.

  • All supplies (bottles of water, soft drinks, wines and spirits, groceries, fruits and vegetables) are disinfected before being introduced into cabinets and refrigerators.

  • As the overwhelming majority of our guests are now vaccinated (it seems that those not vaccinated are not traveling or at least they are not our clientele) we are now offering our Sunday pool party again, Beers Boys & Burgers. We do limit attendance to about 40 people in our pool area so as to avoid overcrowding the space.

Do you have specific concerns? Please let us know!

Regarding the CDC Mandate Requiring Covid-19 Testing to Enter the United States

Highlights:

  • Covid testing, required for boarding international flights arriving into the US, are available at Hotel Mercurio. 

  • The NAAT/PCR test, required for international flights arriving in Canada, are also available at Hotel Mercurio.

  • Lab technicians are on site daily according to the following schedule:
    Monday-Friday: 10 AM to 1 PM and again at 4 PM to 7 PM
    Saturdays 10 AM to 1 PM.

    Results and required test documentation for the rapid test is available in an hour later in the same day of your test. Reservation for testing is recommended, but walk-ins are also welcome. 

  • Tests are available to everyone who needs one, not just for hotel guests. 

  • Hotel Mercurio continues at the vanguard in providing Covid-safe lodging, service to the community and fun, exceeding required government protocols and providing the essential services to make your visit to Puerto Vallarta unforgettable!
     

As you probably already know, in late January, the US Centers for Disease Control (CDC) published new requirements for all passengers arriving from international destinations, including Mexico. Those requirements remain in effect as of the date of this post. Be sure to check official websites such as the CDC Covid information page or your airline for the most up-to-date information prior to your travel.

According to current rules for incoming international flights arriving in the US, announced by the US Centers for Disease Control, passengers arriving in the US must show a negative result for COVID-19 by viral test. A “viral test” is not an antibody test that detects the existence of antibodies to the virus. Antibodies indicate a prior infection. A viral test shows the existence of an active case of COVID-19. There are several types of viral tests.

Which viral test is accepted? 

The CDC guideline states that either “NAAT” or “Antigen” test results are acceptable (see link below for the CDC website for answers to additional questions you may have). 

The class of tests known as NAAT (Nucleic acid amplification test) are done by swabbing the nose or mouth or collecting saliva. The test detects a part of the virus’s genetic material. It has been considered the best test to determine if someone was recently infected with the virus, but more recent rapid tests have improved their reliability significantly. NAAT, and the similar PCR (Polymerase Chain Reaction) are currently required for international flights arriving to Canada, and they are accepted for arrivals in the US. These tests generally require 24 to 48 hours to obtain a result.

The US also accepts what is known as an “antigen test.” These tests are done by swabbing the nose. Instead of detecting the virus’ genetic material, they detect a protein on the viral surface. These are available as “rapid” tests that can be done in medical offices and other settings by trained lab technicians. The faster results make this a very useful test, and the latest generation of these tests are significantly more accurate than earlier rapid antigen tests.

Where and when can I get tested? 

Hotel Mercurio has partnered with a reputable licensed local laboratory, Laboratorios San Pedro, for COVID-19 testing. See the schedule above for days and hours.

Lab testing prices are very competitive with the services available at local private labs, clinics, and hospitals. Current pricing for testing (subject to change):
$900 pesos (about $50 USD) for the rapid test, and (same-day result)
$3,700 pesos (about $200 USD) for the NAAT / PCR test. (24 - 48 hour result)

A written, stamped document showing your result for the rapid antigen test will be available a few hours after your test. The lab will also email your result to you as soon as it is ready. The results for a NAAT / PCR test, (the test required for Canadians returning) will be provided the day following your test.

For the rapid antigen test, we recommend scheduling your test 1 to 2 days prior to your departure. For the NAAT / PCR test, you should schedule your test 2 to 3 days prior to departure. The test must be done no more than 3 days (72 hours) prior to your flight.
 

Can I get my test at Hotel Mercurio if I am not a hotel guest?

Yes! The lab technician will be available on site, during the hours noted above. We recommend that you contact us in advance to make a reservation for your test, but walk-ins are welcome. 

To make a reservation, call or message our reception desk at Hotel Mercurio:
Cellular (Whatsapp): (+52) 322-105-8669
Telephone: (+52) 322-222-4793
US/Canada Toll Free: (+1) 866-388-2689
Email: reservations@hotel-mercurio.com 


Remember to schedule your test no more than 72 hours from your flight time.
 

Is it safe to visit Puerto Vallarta?

All of us in Puerto Vallarta are very concerned for the well-being of our visitors. At Hotel Mercurio, we believe strongly that by following the protocols we all know by now, visiting Puerto Vallarta can be as safe as being in nearly any other city (likely including your own). 

The recent spike in Covid cases, both in the US and Mexico, is largely among the unvaccinated. The great majority of cases is among those 18 to 39 - the age cohorts with the lowest percentage of vaccinated individuals. There is growing evidence that vaccinated individuals can still contract the virus, but in almost all cases (persons with underlying health conditions notwithstanding) vaccinated people experience either no symptoms or very mild symptoms. It also appears from recent data that vaccinated individuals are much less likely to pass the virus to others. This is likely because a vaccinated individual that does experience a breakthrough case will invariably have a lower "viral load" of the COVID virus. This is much like an HIV+ individual in treatment and with undetectable viral load is unlikely to pass the virus to another. Recent data has shown that among vaccinated persons with a breakthrough case of COVID, the viral load is generally less than 40% of the typical viral load of an unvaccinated person with COVID.

It is extremely important to keep in mind that it is possible for you to contract the virus while you are on vacation (or anywhere, at any time, for that matter) even if you are vaccinated. You may have no symptoms, and be surprised by a positive test result prior to your departure. This could delay your ability to board your flight home. So continue to use the precautions you have been following for the past year.

Management and staff at Hotel Mercurio have undertaken strict, well-considered and documented steps to exceed required cleaning and hygiene protocols throughout the hotel property. We’ve literally attempted to “think like a virus” to imagine all the surfaces where a virus might like to hang out. Staff are required to maintain a record of all cleaning, much of which is done every 2 hours. Our occupancy in our pool / bar/ restaurant area is limited to ensure safe distancing. And our rooms aren’t just wiped clean with sanitizer, we actually fog rooms after each check-out with an aerosol sanitizer. Of course, masks, hand sanitizer and temperature check is required for every individual entering the property.

Feel free to email us at reservations@hotel-mercurio.com for any COVID-19 testing questions you may have, and to plan your next visit to Puerto Vallarta. When you are ready to travel (and we all have our own comfort level), we are ready and waiting to receive you!

Take a look at the Canadian Rules and Recommendations on Covid-19

Take a look at the CDC Rules and Recommendations on Covid-19